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SQL Server Database Administrator

Job LocationMississauga, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned

Job Description

PointClickCare is the leading cloud-based software provider for the senior care market in North America. Driven by a passion for innovation and technology, we build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. Recently named one of Deloitte’s fastest growing technology companies and Canada’s best managed companies, PointClickCare provides vast opportunities and a great culture for our employees. We believe work is much more meaningful when you're doing it with a higher purpose. For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.You will be part of a team responsible for managing, building, maintaining, monitoring and troubleshooting the database infrastructure that our mission critical SaaS runs on.Key Responsibilities:

  • Manage the CRM queue and take ownership of escalated issues.
  • Investigate and troubleshoot various alerts received from servers and applications related to the Database infrastructure.
  • Create documentation for knowledge sharing of problem resolutions and troubleshooting.
  • Write and execute basic SQL queries to automate repetitive tasks and generate reports or alerts.
  • Incident Management support for production issues when required.
  • Develop and maintain documentation on systems management and operational procedures.
Required Experience:
  • Superior communication skills
  • Ability to work with minimal supervision and take initiative
  • Strong sense of urgency with the ability to handle multiple priorities simultaneously
  • Team player mindset
  • Excellent problem solving and decision-making skills with high attention to detail
  • MS SQL and ability to write and execute SQL queries
Nice to have:
  • Experience working in MS SQL Server
  • Experience working with MySQL
  • Powershell or other system automation scripting
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team here recruitment@pointclickcare.com

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